FAQ

Product Information

What is Que+ Hair Growth Serum™, and how does it work?

Que+ Hair Growth Serum™ is a revolutionary hair care product developed by Follicle Labs™. It is designed to promote healthy hair growth, strengthen hair follicles, and improve scalp health. The serum works by delivering a blend of scientifically curated natural ingredients to the scalp, where they nourish and stimulate hair follicles, encouraging the growth of thicker, fuller hair.

What are the key ingredients in Que+ Hair Growth Serum™?

Que+ Hair Growth Serum™ contains a synergistic blend of key ingredients, including quercetin, Saw Palmetto, biotin, Vitamin B5 and B3, caffeine, NMN and Vitamin C. These ingredients are carefully selected for their benefits in promoting hair growth, reducing hair loss, and improving overall hair and scalp health.

Is Que+ Hair Growth Serum™ tested on animals?

No, Que+ Hair Growth Serum™ is not tested on animals. At Follicle Labs™, we are committed to cruelty-free practices and ethical product development. Our serum is dermatologically tested and formulated without animal testing, ensuring both effectiveness and compassion in our approach to hair care.

Can Que+ Hair Growth Serum™ be used with styling products like hair gel or mousse?

Yes, Que+ Hair Growth Serum™ can be used alongside styling products like hair gel or mousse. Apply the serum first to clean, towel-dried hair, and then proceed with styling products as desired after the serum dries. The serum's lightweight formula is designed to be compatible with various styling products without weighing down the hair.

Is it recommended to use Que+ Hair Growth Serum™ with other hair growth supplements or vitamins?

While Que+ Hair Growth Serum™ contains a blend of key ingredients that support hair growth and health, it's advisable to consult with a healthcare professional before combining it with other hair growth supplements or vitamins. They can provide personalized advice based on your specific hair care needs and overall health.

Usage and Application

How often should Que+ Hair Growth Serum™ be applied?

Que+ Hair Growth Serum™ should be applied daily for optimal results. It is recommended to use the serum consistently as part of your daily hair care routine to promote healthy hair growth and scalp nourishment.

Can Que+ Hair Growth Serum™ be used with other hair care products?

Yes, Que+ Hair Growth Serum™ can be used in conjunction with other hair care products. It is compatible with most hair care routines and can complement the benefits of other products such as shampoos, conditioners, and styling products.

Is Que+ Hair Growth Serum™ suitable for daily use?

Yes, Que+ Hair Growth Serum™ is suitable for daily use. Its gentle and nourishing formula is designed for regular application to support ongoing hair growth, strengthen hair follicles, and maintain scalp health.

Do I need to rinse Que+ Hair Growth Serum™ after application?

No, you do not need to rinse Que+ Hair Growth Serum™ after application. The serum is designed to be left on the scalp and hair to allow the active ingredients to penetrate and work effectively. Simply apply the serum as directed and leave it in until the next hair wash.

Results and Expectations

How soon can I expect to see results with Que+ Hair Growth Serum™?

Individual results may vary, but many users start noticing improvements in hair texture, thickness, and scalp health within a month of consistent use. For optimal results, it is recommended to use Que+ Hair Growth Serum™ daily as part of your hair care routine for 6 to 12 months.

Are the results permanent, or do I need to continue using the serum?

While Que+ Hair Growth Serum™ can provide long-term benefits for hair health and growth, the results may not be permanent. Consistent use of the serum is recommended to maintain the improvements and support ongoing hair growth. It is a valuable addition to your hair care routine for achieving and sustaining healthy, vibrant hair.

Can individual results vary, and how long should I use Que+ Hair Growth Serum™ before expecting visible changes?

Yes, individual results may vary depending on factors such as hair type, existing hair condition, genetics, and consistency of use. While some users may experience visible changes in a few months, it's recommended to use Que+ Hair Growth Serum™ consistently for at least 6 to 12 months to see significant improvements in hair growth and overall hair health.

Are there any factors that may influence the effectiveness of Que+ Hair Growth Serum™ on different individuals?

Several factors may influence the effectiveness of Que+ Hair Growth Serum™ on different individuals, including:

  • Genetics: Genetic predispositions to hair loss or thinning may impact the response to the serum.
  • Health conditions: Underlying health conditions or hormonal imbalances can affect hair growth and health.
  • Nutritional deficiencies: Vitamin B, Vitamin D and iron deficiency can impact hair growth. Consult a health professional to rule out these deficiencies.
  • Lifestyle factors: Diet, stress levels, and overall lifestyle can influence hair growth and condition.
  • Consistency of use: Regular and consistent use of Que+ Hair Growth Serum™ is key to achieving optimal results.

Safety and Compatibility

Is Que+ Hair Growth Serum™ safe for sensitive skin and scalps?

Yes, Que+ Hair Growth Serum™ is formulated to be safe for sensitive skin and scalps. It is dermatologically tested and free from harsh chemicals, making it gentle and suitable for individuals with sensitive skin or scalp conditions.

Can pregnant or nursing individuals use Que+ Hair Growth Serum™?

While Que+ Hair Growth Serum™ is generally safe for use, it is recommended to consult with a healthcare professional before using any hair care product during pregnancy or while nursing. They can provide personalized advice based on individual health conditions and considerations.

Are there any known side effects or allergens in Que+ Hair Growth Serum™?

Que+ Hair Growth Serum™ is formulated with carefully selected natural ingredients and is free from common allergens and harsh chemicals. However, as with any cosmetic product, some individuals may experience sensitivity or allergic reactions. It is recommended to perform a patch test before full application and discontinue use if any irritation occurs.

Purchasing and Shipping

Where can I purchase Que+ Hair Growth Serum™?

Que+ Hair Growth Serum™ is available for purchase on our official website, folliclelabs.com.au. You can also find Que+ Hair Growth Serum™ at select authorized retailers and partner stores.

What is the shipping policy for orders of Que+ Hair Growth Serum™?

Our shipping policy for orders of Que+ Hair Growth Serum™ includes:

  • Orders are processed and shipped within 2-4 business days.
  • We offer standard shipping with estimated delivery times of 5-14 business days for domestic orders.
  • Expedited shipping options are available for faster delivery at an additional cost.
  • Shipping fees may vary based on the shipping destination and order quantity.

Do you offer international shipping for Que+ Hair Growth Serum™?

Yes, we offer international shipping for Que+ Hair Growth Serum™ to select countries. International shipping rates and delivery times may vary depending on the destination country and shipping method selected during checkout. Please note that customs and import duties may apply for international orders and are the responsibility of the recipient.

Returns and Refunds

What is your return policy for Que+ Hair Growth Serum™?

Our return policy for Que+ Hair Growth Serum™ includes:

  • We offer a 30-day satisfaction guarantee from the date of purchase.
  • If the product is faulty, or has any defects, you can return Que+ Hair Growth Serum™ for a full refund or exchange.
  • To be eligible for a return, the product must be in its original packaging and condition.
  • Proof of purchase, such as a receipt or order confirmation, may be required for returns.

How do I request a refund for Que+ Hair Growth Serum™?

To request a refund for Que+ Hair Growth Serum™, please follow these steps:

  • Contact our customer service team within the specified return period.
  • Provide your order details and reason for the return.
  • Our team will guide you through the return process and provide instructions for returning the product.
  • Once the returned product is received and inspected, we will process your refund or exchange accordingly.

Are there any conditions or restrictions for returns or refunds?

Yes, Follicle Labs™ is constantly innovating and developing new products to complement Que+ Hair Growth Serum™ and address various hair care needs. Stay tuned for exciting announcements and upcoming developments from Follicle Labs™ to enhance your hair care journey.

About Follicle Labs™

Who is behind Follicle Labs™, and what is your mission?

Follicle Labs™ was founded by a medical research scientist with expertise in Biochemistry and Chemical Biology with over 15 years of experience in scientific research. Our mission at Follicle Labs™ is to combine scientific expertise with natural ingredients to create innovative hair care solutions that promote healthy hair growth, scalp health, and overall confidence.

How is Que+ Hair Growth Serum™ different from other hair growth products?

Que+ Hair Growth Serum™ stands out from other hair growth products due to several key factors:

  • Scientifically curated formula: Que+ Hair Growth Serum™ is formulated with a synergistic blend of natural ingredients backed by scientific research, targeting multiple factors of hair loss and promoting healthy hair growth.
  • Dermatologically tested: Our serum is rigorously tested and dermatologically approved, ensuring safety and effectiveness for all hair types.
  • Holistic approach: Que+ Hair Growth Serum™ addresses not just hair growth but also scalp health, helping to create an optimal environment for healthy hair follicles.
  • Cruelty-free and eco-conscious: We are committed to cruelty-free practices and environmentally friendly formulations, making Que+ Hair Growth Serum™ a conscious choice for consumers.

Are there any upcoming products or developments from Follicle Labs™?

Yes, Follicle Labs™ is constantly innovating and developing new products to complement Que+ Hair Growth Serum™ and address various hair care needs. Stay tuned for exciting announcements and upcoming developments from Follicle Labs™ to enhance your hair care journey.

Ingredient Information

What is the role of each key ingredient in Que+ Hair Growth Serum™?

Que+ Hair Growth Serum™ contains a synergistic blend of key ingredients:

  • Quercetin: Acts as an antioxidant and anti-inflammatory agent, promoting hair root health and stimulating hair growth.
  • Saw Palmetto: Helps block DHT (dihydrotestosterone) and supports healthy hair follicles.
  • Biotin: Essential for hair growth and strength, promoting thicker and healthier hair.
  • Vitamin B5 (Panthenol): Nourishes the scalp and hair follicles, improving hair texture and reducing breakage.
  • Vitamin B3 (Niacinamide): Enhances scalp circulation and nutrient delivery to hair follicles.
  • Caffeine: Stimulates hair follicles and prolongs the hair growth phase.
  • Vitamin C: Provides antioxidant protection, supports collagen production, and aids in nutrient absorption for hair health.
  • NMN (Nicotinamide Mononucleotide): Supports cellular energy production and overall hair health.

Are the ingredients in Que+ Hair Growth Serum™ natural and sustainably sourced?

Yes, the ingredients in Que+ Hair Growth Serum™ are primarily natural and sustainably sourced. We prioritize using high-quality natural ingredients that are ethically and responsibly sourced to ensure efficacy and environmental consciousness.

Can you provide more details about specific ingredients and their benefits for hair growth?

  • Quercetin: Promotes healthy hair growth, reduces inflammation, and protects hair follicles.
  • Saw Palmetto: Blocks DHT, a hormone linked to hair loss, and supports thicker hair growth.
  • Biotin: Enhances keratin production for stronger and healthier hair.
  • Vitamin B5 (Panthenol): Moisturizes the scalp and reduces hair breakage.
  • Vitamin B3 (Niacinamide): Improves scalp circulation and nutrient delivery to hair follicles.
  • Caffeine: Stimulates hair follicles and prolongs the hair growth phase.
  • Vitamin C: Provides antioxidant protection, supports collagen synthesis, and aids in nutrient absorption.
  • NMN (Nicotinamide Mononucleotide): Supports cellular energy production, contributing to overall hair health and vitality.

Compatibility with Hair Treatments

Can Que+ Hair Growth Serum™ be used alongside hair colour treatments or chemical processes?

Yes, Que+ Hair Growth Serum™ is generally compatible with hair colour treatments or chemical processes. However, it's recommended to consult with your hairstylist or dermatologist before using both products simultaneously to ensure compatibility and minimize any potential adverse effects.

Is Que+ Hair Growth Serum™ compatible with hair extensions or other hair enhancements?

Que+ Hair Growth Serum™ is compatible with natural hair and can be used alongside hair extensions or other hair enhancements. It helps maintain scalp health and promotes healthy hair growth, benefiting both natural hair and extensions.

Will using heat styling tools affect the efficacy of Que+ Hair Growth Serum™?

While Que+ Hair Growth Serum™ is designed to support hair and scalp health, excessive heat styling can still cause damage to hair strands. It's advisable to use heat styling tools responsibly and apply Que+ Hair Growth Serum™ regularly to help protect and nourish hair follicles for optimal results.

Long-Term Use and Maintenance

Can Que+ Hair Growth Serum™ be used indefinitely, or is there a recommended usage period?

Que+ Hair Growth Serum™ is formulated for long-term use, and there is no specific limit on how long it can be used. It can be incorporated into your daily hair care routine for continuous benefits. However, individual results may vary, and it's recommended to follow the usage instructions provided with the product for best results.

How can I maintain optimal results with Que+ Hair Growth Serum™ over time?

To maintain optimal results with Que+ Hair Growth Serum™ over time, consider the following tips:

  • Consistent use: Apply Que+ Hair Growth Serum™ regularly as directed to ensure continuous nourishment and support for healthy hair growth.
  • Follow a healthy hair care routine: Use gentle hair care products, avoid excessive heat styling, and practice good scalp hygiene to complement the benefits of the serum.
  • Monitor progress: Pay attention to changes in your hair texture, thickness, and overall health to track the effectiveness of the serum over time.
  • Consult with a professional: If you have specific concerns or questions about your hair health, consult with a dermatologist or hairstylist for personalized advice and recommendations.

Are there any tips for maximizing the benefits of long-term use of Que+ Hair Growth Serum™?

Yes, here are some tips for maximizing the benefits of long-term use:

  • Maintain a balanced diet: Consume nutrient-rich foods that support hair health, such as fruits, vegetables, lean proteins, and omega-3 fatty acids.
  • Stay hydrated: Drink plenty of water to keep your scalp and hair hydrated, promoting overall hair health.
  • Protect hair from environmental damage: Minimize exposure to harsh sunlight, pollution, and environmental toxins that can damage hair follicles.
  • Manage stress: Practice stress-reducing techniques such as meditation, yoga, or exercise to reduce stress levels, which can impact hair health.
  • Be patient: Hair growth is a gradual process, so be patient and consistent with your hair care routine and Que+ Hair Growth Serum™ use to see long-term results.

Customer Support and Contact Information

How can I contact Follicle Labs™ for customer support or inquiries?

You can contact Follicle Labs™ for customer support or inquiries through email. Send an email to contactus@folliclelabs.com.au for assistance with product inquiries, orders, or general questions.

Is there a customer service team available to assist with questions about Que+ Hair Growth Serum™?

Yes, Follicle Labs™ has a dedicated customer service team available to assist with any questions or concerns related to Que+ Hair Growth Serum™. You can reach out to our customer service team via email through our website for assistance.

Where can I find additional resources or information about hair care and hair growth?

For additional resources and information about hair care and hair growth, you can explore the following options:

  • Blog: Visit our blog on the Follicle Labs™ website for informative articles, tips, and insights about hair care, hair growth, and scalp health.
  • Science section: Our science section contains information about hair biology, science of hair loss and the scalp.
  • Social media: Follow us on social media platforms such as Instagram, Facebook, and Twitter for updates, hair care tips, customer testimonials, and more.
  • Newsletter: Subscribe to our newsletter to receive exclusive offers, product updates, and informative content about hair care and hair growth.
  • FAQs: Check out our FAQs section on the website for answers to common questions about Que+ Hair Growth Serum™, hair care routines, and more.

Scalp Health and Care

How does Que+ Hair Growth Serum™ promote scalp health?

Que+ Hair Growth Serum™ promotes scalp health through several mechanisms:

  • Nourishment: The serum contains ingredients that nourish and moisturize the scalp, keeping it healthy and hydrated.
  • Anti-inflammatory properties: Ingredients like quercetin have anti-inflammatory properties that can soothe the scalp and reduce inflammation.
  • Improved circulation: Certain ingredients in the serum, such as niacinamide, can enhance scalp circulation, promoting nutrient delivery to hair follicles and supporting overall scalp health.

Can Que+ Hair Growth Serum™ help with scalp conditions like dandruff or itching?

While Que+ Hair Growth Serum™ is primarily formulated to promote healthy hair growth and scalp health, some of its ingredients may have beneficial effects on scalp conditions like dandruff or itching. For specific scalp conditions, it's advisable to consult with a dermatologist for personalized recommendations and treatments.

Suitability for Specific Hair Concerns

Is Que+ Hair Growth Serum™ suitable for addressing specific hair concerns like thinning hair or hair loss due to aging?

Que+ Hair Growth Serum™ is formulated to address various hair concerns, including thinning hair and hair loss due to aging. Its blend of key ingredients works to nourish hair follicles, stimulate hair growth, and support overall hair health, making it suitable for individuals experiencing these specific hair concerns.

Can Que+ Hair Growth Serum™ be used by individuals with chemically treated or damaged hair?

Yes, Que+ Hair Growth Serum™ can be used by individuals with chemically treated or damaged hair. The serum is designed to nourish and strengthen hair, promoting healthier growth and reducing breakage, which can benefit individuals with chemically treated or damaged hair.

Are there any considerations for using Que+ Hair Growth Serum™ for different hair textures or ethnicities?

Que+ Hair Growth Serum™ is formulated to be compatible with various hair textures and ethnicities. However, individuals with specific hair concerns or needs may benefit from personalized advice or recommendations. It's advisable to consult with a dermatologist or hairstylist for guidance on using Que+ Hair Growth Serum™ based on your hair texture, ethnicity, and specific hair care goals.

Product Storage and Shelf Life

How should Que+ Hair Growth Serum™ be stored to maintain its effectiveness?

Que+ Hair Growth Serum™ should be stored in a cool, dry place away from direct sunlight and heat sources. It is advisable to keep the serum tightly sealed when not in use to prevent exposure to air and maintain its effectiveness.

What is the shelf life of Que+ Hair Growth Serum™, and how long can I use it after opening?

The shelf life of Que+ Hair Growth Serum™ is typically indicated on the product packaging or label. After opening, it is recommended to use the serum within the specified period to ensure its potency and efficacy. Check the product label for specific instructions regarding shelf life and usage after opening.

Are there any storage conditions or precautions I should be aware of for Que+ Hair Growth Serum™?

Yes, here are some storage conditions and precautions to be aware of for Que+ Hair Growth Serum™:

  • Avoid exposure to extreme temperatures: Do not expose the serum to high temperatures or freezing temperatures, as this can affect its stability and efficacy.
  • Keep the bottle tightly sealed: Ensure the bottle is tightly sealed after each use to prevent air exposure and contamination.
  • Shake well before use: Some formulations may require shaking before use to ensure uniform distribution of ingredients.
  • Discontinue use if irritation occurs: If you experience any irritation or allergic reactions while using the serum, discontinue use immediately and consult with a healthcare professional.